✦ Orchestrated end-to-end user experience design initiatives for a Regulatory Submissions Planning app  which automates regulatory submission process. Resulted in reduced cycle time and effort, and improved data quality.

✦ Drove the UX design strategy, collaborating cross-functionally to deliver an agent hub for a US-based Healthcare client. Resulted in improved agent productivity and learning, better customer engagement, and improved sales.

✦ Led a team of designers to create CXO dashboards for a global Lifestyle Retailer and a US-based Telecom client that enable better sales analytics and insights, track various KPIs such as customer retention, profit margins and customer lifetime value, leading to better and informed decision making.